Privacy Policy for Softcozz
Welcome to Softcozz, and thank you for trusting us with your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit or make a purchase from our website.
Personal Information We Collect
When you use our website, we automatically collect certain information about your device, such as your web browser, IP address, time zone, and installed cookies. We also gather data on the specific web pages or products you view, referral sources, and interactions with our website. This is referred to as “Device Information.”
We collect Device Information using technologies like cookies, log files, web beacons, tags, and pixels.
When you make a purchase or attempt to purchase on our website, we collect Order Information, including your name, billing address, shipping address, payment details, email address, and phone number.
In this Privacy Policy, “Personal Information” refers to both Device Information and Order Information.
Minors
Our services are intended for individuals aged 18 and above. We do not intentionally collect personal information from children.
How We Use Your Personal Information
We use the Order Information primarily to fulfill orders placed through our website, including processing payments, arranging shipments, issuing invoices, sending order confirmations, and communicating with you. Additionally, we use this Order Information to:
- Communicate with you
- Screen orders for potential risk or fraud
- Provide information or advertisements about our caps based on your preferences
Device Information helps us identify and mitigate potential risks and fraud (particularly through your IP address) and optimize our website by generating statistics on how our customers browse and interact with it. This helps us analyze the performance of our marketing and advertising activities.
Sharing Your Personal Information
We share your Personal Information with third-party service providers to help us use your data as described above. For example, we may use Google Analytics to understand how visitors use our website. You can learn more about how Google uses your Personal Information here. You may also opt out of Google Analytics here. Additionally, you can opt out of some targeted advertising services by visiting the Digital Advertising Alliance’s opt-out page here.
We may also disclose your Personal Information to comply with applicable laws and regulations, respond to valid requests for information, or protect our rights.
Your Rights
You have the right to access, correct, update, or delete your personal information. If you wish to exercise any of these rights, please contact us.
GDPR Compliance
We comply with the General Data Protection Regulation (GDPR) regarding the collection, use, and retention of personal data from European Union (EU) individuals.
CCPA Compliance
We comply with the California Consumer Privacy Act (CCPA) concerning the rights and privacy of California residents.
Do Not Track
Please note that we do not alter our website’s data collection and usage practices in response to Do Not Track signals from your browser.
Data Retention
We will retain your Order Information for our records unless you request its deletion.
Changes
We may update this Privacy Policy from time to time to reflect changes in our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices, questions, or concerns, please contact us via email at support@softcozz.com. We are committed to safeguarding your privacy and ensuring a safe and enjoyable shopping experience at Softcozz.nd providing transparency regarding the use of your personal information when you interact with Softcozz website and services.